Customer Service

TheAdultToyShop.com has been online since 2004. We are a woman owned & operated adult store. Before our online presence, we had nearly a decade of experience working in retail sex toy stores. We know our stuff and strive to offer excellent customer service, safe & secure transactions and private & discreet shipping.

Contact Us.
We accept phone orders and will respond to any email inquiry.

Privacy Policy.
Billing policies and other personal privacy information.

Shipping Policy.
Shipping process and related privacy methods are detailed.

Return Policy.
Policies regarding returns & defective products.

Forms of Payment.
Paypal, credit card & money order payments are accepted.

Safe & Secure.
A detailed account of how we protect credit card & personal information.

About Us.
Discover more about the ideals, opinions and the team working for you.